Archive for May, 2010

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by Sherra May Orano

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by Sherra May Orano

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by Sherra May Orano

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by Sherra May Orano

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FRAUD LIST

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[May 20] Oneworld Learning invited you to the event “CALL CENTER JOBS @ OWL

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[Jun 24] Customer Contact 2010, Australia

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SGS

by mubeen Spectrum Global Solutions is a company that has carved a niche for itself in the segment of BPO, HR and IT for providing solutions and services. We specialize in HR Consulting and Business Process Outsourcing (BPO) services in various sectors. We are a premier technology based firm, offering comprehensive and professional IT services also. We provide superior, practical and flexible BPO and Software Solutions and deliver competitive advantage to information technology users, small-medium & large corporates and policy makers.

Spectrum Global Solutions is focused on providing BPO & HR Consulting Solutions to European based companies. Our offsite-offshore model benefits the European companies immensely. We provide customers in UK, USA, Australia, … a viable cost-effective option, enabling them to focus on their core business. We at Spectrum Global Solutions, take care of the rest.

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Performance Management in the call Center: Monitoring, Coaching, and Scoring Agents by Jim Beuoy

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How To Improve Your Customer Service Call Center So You Can Achieve Double -Digit Response Rates

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