Archive for May, 2011

SERVE vs. TKID (Tiebreaker Battle…for them special ladies)

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11th Annual Shared Services for Finance & Accounting Summit May 24 – 25, 2011

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Think Global Serve Global

by David Shah

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Entrepreneurs can change the world

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NON VOICE PROCESS AVAILABLE FROM MNC, UNLIMITED VOLUME

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Top 5 ways to route customer calls more intelligently

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Top 5 ways to route customer calls more intelligently

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Arab Federation of Exchanges- Conference on “Trading Techniques & Systems in Arab Financial & Stock Markets on the 7th,8th and 9th of June 2011, in Movenpick Hotel, Beirut, Lebanon

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76 per cent of UK consumers satisfied or very satisfied with service

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Call Center Management Certification May 17-20, 2011

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