Archive for May, 2011

Contact Center Executive Summit Attracts an All-Star List of World-Class Speakers

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Shared Services & Outsourcing Week Europe 2011

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ICMI -The Contact Center Association Professional Community

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HIGH RISK MERCHANT ACCOUNT/ VERTUAL TERMINAL

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11th Annual European Shared Services and Outsourcing Week

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Achieving Call Centre Sales Goals May 9-10, 2011 – Dubai, UAE

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Golden Triangle Dawn of Culture & History

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Four steps to ‘polarise’ customer service effectively

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Turnover or turnaround? Ten tips to help retain your staff

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Requirment Centers: PC tech Support, Website development, US & UK Collection

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