Archive for June, 2011

Call Center Management Certification On Demand

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How to Receive, Handle and End Phone Calls at CALL CENTER

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Webinar: Free Homeworking Webinar

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Redefining Contact Center Outsourcing… By improving customer lifetime value

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2nd Social Media for Customer Management Online Summit

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Ten probing interview questions

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FBC Business Solutions: Your very own call center partner

by Ron Dutta®™

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FBC Business Solutions: Hire one of our VA now

by Ron Dutta®™

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Our agents taking calls

by Ron Dutta®™

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FBC Business Solutions

by Ron Dutta®™

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