Archive for June, 2011

Top tips to improve the contact centre

June 22, 2011 @ 8:43 pm · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Develop Innovative Customer Analytics and Intelligence Strategies‏

June 22, 2011 @ 8:08 pm · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Call Center Management Certification August 16-18, 2011

June 22, 2011 @ 7:48 pm · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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5 Causes of Call-Center Agent Churn — And How to Beat Them

June 22, 2011 @ 9:43 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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CALL CENTER CONFERENCE TO TACKLE GLOBAL ECONOMIC IMPACT

June 22, 2011 @ 9:41 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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MUST WATCH PAKISTANI MOVIE —- “BOL”

June 22, 2011 @ 9:18 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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2011’s Emerging Call Center Trends

June 22, 2011 @ 2:02 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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The Outstanding Call Center in The Philippines in 2011

June 22, 2011 @ 2:01 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Watch Aspen Ideas Festival 2011 Live with FORA.tv‏

June 22, 2011 @ 12:13 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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YouTube Drives Video Viewing to Record High in May

June 21, 2011 @ 11:40 pm · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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