Archive for July, 2011

How to balance customer service with efficiency

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Why quality equals efficiency when times are tough

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Picture 32

by Neal McDowell

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Picture 27

by Neal McDowell

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The International Contact Center Conference and Expo

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Ten more customer service questions

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MANGO A

by REULIN ACEBEDO ANTONIO

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UNCLE I’s 75TH BDAY

by REULIN ACEBEDO ANTONIO

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UNCLE I’s 75TH BDAY 4

by REULIN ACEBEDO ANTONIO

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2nd Social Media for Customer Management Online Summit

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