Archive for July, 2011
SPOT Certification in Jordan
by Ali Binnakhi Under the Patronage of H.E. – Mr. Atef Tal
Minister of Information and Communication Technology
21st Century Workforce:
Change, Challenge and opportunity in the global Economy
CMMI and SPOT – Graduation Ceremony
Intercontinental Hotel – Amman, 06 July 2011
Graduation Ceremony – Ayla Meeting Room
8:30 – 9:30 Registration and Breakfast
9:30 – 10:00 Welcoming Remarks and Keynotes
Mr. Mohammad Tahboub – Chairman of Int@j
Mr. Tom – QAI – CMMI
Ms. Alton – CEO – SPOT LLC
Mr. Russel Sandlin -Representing SPOT LLC
Mr. Ali Binnakhi-Chariman- Benprise LLC
MR. Julian Samuels-Benprise LLC Director (M&A)
Mrs. Melinda Gonzalez Sandlin-CEO-Benprise LLC
Odeh Haddadin- Benprise LLC Buisness Development in ME
H.E. Mr. Atef Tal – Minister of Information and Communication Technology
10:00 – 10:10 Overview of the CMMI Certification Program (Ashish)
10:10 – 10:25 Case Study (CMMI Certification) – STS, Optimiza, E-Starta, Eskadenia, Primus & ATS
10:25 – 10:50 Case Study (SPOT Certification) – CrystelCall & Extensya
10:50 – 11:00 Certification Ceremony
11:00 – 11:15 Building Enterprise Competitiveness- Best Practices & Road Ahead – Mark Mccord
11:15 – 11:30 Coffee break
11:15 – 11:30 Press Conferences (Private event by invitation only)
11:30 – 12:45 Session 1:
Operational Excellence for Service providers (IT, BPO, Call Centers, Shared Services, Internal IT departments of Banks/ Telecos etc.)
Best Practice and Insights from International Standards and Certifications (CMMI for Development, CMMI for Services and People CMM)
Role based Skills Development and International Certifications for IT-BPO industry professionals
Announcement of Expression of Interests (EoI)
12:45 – 01:00 Coffee break
01:00 – 02:00 Session 2:
SPOT Certification conducted by Mr. Russ Sandlin.