Archive for July, 2011

July Issue of Contact Center Pipeline‏

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Do Soaring Social Media IPOs Portend Social CRM Doom? Contributor: Taylor Korsak

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What are the best security questions for call centres?

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Memory Improvement Exercises: Some Ideas

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Finance Transformation September 20 – 22, 2011 Union Station, Dallas, TX

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Call Center Industry Advisory Council (CIAC) Training and Certification

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5 ways that technology can make life simpler for contact centre agents

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Top 10 things to include on your contact centre screens

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Broadcast & Film Africa 2011 6-7 July 2011 Oshwal Centre Nairobi, Kenya

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CALL CENTER JOBS IN PAKISTAN

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