Archive for July, 2011

Home working agents: turning your plans into practice

July 3, 2011 @ 8:14 pm · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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The top words and phrases customers use to express their dissatisfaction

July 3, 2011 @ 8:03 pm · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Call Center Wallboards

July 3, 2011 @ 7:20 pm · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Quick Tips To Handle Calls From Sensitive Accounts

July 3, 2011 @ 7:18 pm · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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21st Century Workforce: Change, Challenge and opportunity in the global Economy

July 3, 2011 @ 8:26 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Customer Insight & Analytics Exchange

July 3, 2011 @ 8:14 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Setting & Achieving Call Centre KPIs July 11-12, 2011 – Dubai, UAE

July 3, 2011 @ 8:14 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Achieving Call Centre Sales Goals July 3-4, 2011 – Dubai, UAE

July 3, 2011 @ 8:14 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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The WOW! Awards 2011 Finalists have been announced…

July 2, 2011 @ 9:48 pm · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Light Middle East Exhibition 2011

July 2, 2011 @ 5:48 pm · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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