Archive for August, 2011

“Million Dollar Game Plan”

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How do I – train my team without a budget?

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The Power of One

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Tricks to Get Your “Employee Network” Accepted

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How to recover from an agent giving out incorrect advice

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Leadership & Business Management for the Contact Centre: 21st – 23rd September 2011

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Clash of the Social Network Titans: Google+, Facebook, and Twitter

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Customer Experience Management in Telecoms Virtual Event

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2nd Social Media for Customer Management Online Summit

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kerteh

by mohd haidir

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