Archive for December, 2011

ING DIRECT USA Satisfies Customers, Drives Sales With The “Un-Call Center”

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Important BPO Research

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CallCentre dates for your 2012 Diary

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Are You a CMO?

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Automated Measurement: Accelerating the journey to world-class performance

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Have you lost your Dreams?

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Best of CMIQ ’11 Q2: Best Call Center, Twitter is Overrated, Social Media Wastes Time, LEGO’s Culture

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DSC00325

by Judel

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DSC00316

by Judel

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DSC00147

by Judel

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