Archive for February, 2012

Call Centre Week – Canada

February 1, 2012 @ 11:52 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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TECHNICAL TRAINING CAIRO-ALEXANDRIA

February 1, 2012 @ 5:18 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Customer Satisfaction: The Metric That Matters Most – A Free Webinar

February 1, 2012 @ 5:14 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Deborah Kops Blog: Sourced & Shared | Will Offshoring Really Be an (American) Political Football?

February 1, 2012 @ 5:12 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Call Center Webinars: Six Sigma, Up-sell/Cross-sell & Call-Wrap

February 1, 2012 @ 5:01 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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The Big Bang “Siri” – Making Product Placement Work for Customers

February 1, 2012 @ 2:13 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Special offer for COPC Inc. Official Forum members—Take a FREE, online Quality course!

February 1, 2012 @ 2:06 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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How to Fix Your Call Center Reporting – Complimentary Training Webcast

February 1, 2012 @ 2:02 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Companies, It Turns Out, Have NOT Really “Gone Social”

February 1, 2012 @ 2:00 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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Contact Center Metrics – How Does Your Contact Center Compare to Your Industry Peers?

February 1, 2012 @ 1:59 am · Filed under Benprise in the News, Benprise Ning, Outsourcing News

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