Archive for February, 2012

Poole’s patter, Part I: Forget about the “O”, let’s have more of the “V”

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Poole’s patter, Part I: Forget about the “O”, let’s have more of the “V”

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Training Exclusively for Small Call Centers

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The Sauce BPO Tour to the Philippines Survey

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The Sauce BPO Tour to the Philippines Survey

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Resending: Corporate Insight – Selling Spin-Offs

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Resending: Corporate Insight – Selling Spin-Offs

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Why Do We Reward Our Customers?

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Why Do We Reward Our Customers?

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Jacksonville, FL – Management Certification 3 Day Workshop

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