Archive for February, 2012

14 Keys to Call Center Consolidation, Easy Measurement of your CSAT, FCR and Net Promoter, News, Views

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[Webinar] Leading Procurement Transformation

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Leakage of Information «WEAK Strategy »

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Abba – I Have A Dream

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Adele – Rolling in the deep (Live Royal Albert Hall)

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Let’s get real – we live in a global economy

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Let’s get real – we live in a global economy

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Join CCNG as a Sponsor or Member at the New Optimizing Customer Contact Event Series

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Kathy Sisk Enterprises is coming to the Philippines!! We will hold a live one day seminar workshop on Cold Calling and Objection Handling.

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Global Contact Centers Summit 2012

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