Archive for March, 2012

CCNG Partner Event – St. Louis, MO

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Optimizing Customer Contact – Dallas, TX

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CCNG Partner Event – Bethesda, MD

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CCNG Partner Event – Salt Lake City, UT

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CCNG Partner Event – Rochester/Buffalo, NY

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CCNG Partner Event – Henderson, NV

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CCNG Partner Event – Rosemont, IL

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Think Before You Apologize to Customers

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The Week’s News Roundup | Sutherland and Genpact eye Apollo BPO

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Vertical Industry Strategies in Shared Services and Outsourcing

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