Archive for April, 2012

Why Do You Do What You Do?

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Integrated Quality Assurance (iQA) Seminar in Dubai on April 22-24, 2012

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Adrenaline

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data entry operators / supervisors / technical

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Now faith is the substance of things hoped for, the evidence of things not seen

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Deriving Agent Workload Requirements

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Register Now @ First “Gaming and Mobile APP Camp / Palestine”

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Invitation to the event “Webinar-Reihe ‘service@ducation’ – Webinar 05 ‘Die Service-Identifizierung – Grundlage der Service-Spezifizierung’ am 24.04.2012”

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10 “Ailments” that afflict outsourcing deals — and how to counter them

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The ZEN of Customer Service and Support for World-Class Contact Centers: A Complimentary Webcast

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