Archive for July, 2012

3rd Annual Optimizing Contact Center Summit

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Understanding Call Centres

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by joli

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Call Center Campus Week – Certification Workshops and Symposium benchmarkportal.com

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Discover the Top 3 Trends of Award-Winning Call Centers!

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ICMI Customer Service Week

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CCNG OPTIMIZING CUSTOMER CONTAC

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CCNG OPTIMIZING CUSTOMER CONTACT

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Shared Services & Outsourcing 2012 Conference

by Jerry E Durant Small panel discussion on the topic of shared services in business. Included are represenatives from IBM & Citigroup.

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Shared Services & Outsourcing 2012 Conference

by Jerry E Durant Leaders Recognize Speakers and Present a Token of their appreciation.

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