Benprise Blog

by Ali Binnakhi Under the Patronage of H.E. – Mr. Atef Tal

Minister of Information and Communication Technology

21st Century Workforce:

Change, Challenge and opportunity in the global Economy

CMMI and SPOT – Graduation Ceremony

Intercontinental Hotel – Amman, 06 July 2011

Graduation Ceremony – Ayla Meeting Room

8:30 – 9:30 Registration and Breakfast

9:30 – 10:00 Welcoming Remarks and Keynotes

Mr. Mohammad Tahboub – Chairman of Int@j
Mr. Tom – QAI – CMMI
Ms. Alton – CEO – SPOT LLC
Mr. Russel Sandlin -Representing SPOT LLC
Mr. Ali Binnakhi-Chariman- Benprise LLC
MR. Julian Samuels-Benprise LLC Director (M&A)
Mrs. Melinda Gonzalez Sandlin-CEO-Benprise LLC
Odeh Haddadin- Benprise LLC Buisness Development in ME
H.E. Mr. Atef Tal – Minister of Information and Communication Technology

10:00 – 10:10 Overview of the CMMI Certification Program (Ashish)

10:10 – 10:25 Case Study (CMMI Certification) – STS, Optimiza, E-Starta, Eskadenia, Primus & ATS

10:25 – 10:50 Case Study (SPOT Certification) – CrystelCall & Extensya

10:50 – 11:00 Certification Ceremony

11:00 – 11:15 Building Enterprise Competitiveness- Best Practices & Road Ahead – Mark Mccord

11:15 – 11:30 Coffee break

11:15 – 11:30 Press Conferences (Private event by invitation only)

11:30 – 12:45 Session 1:

Operational Excellence for Service providers (IT, BPO, Call Centers, Shared Services, Internal IT departments of Banks/ Telecos etc.)
Best Practice and Insights from International Standards and Certifications (CMMI for Development, CMMI for Services and People CMM)
Role based Skills Development and International Certifications for IT-BPO industry professionals
Announcement of Expression of Interests (EoI)

12:45 – 01:00 Coffee break

01:00 – 02:00 Session 2:

SPOT Certification conducted by Mr. Russ Sandlin.