The Official Contact Center Service Providers
Benprise has 10 years experience as a company helping firms take advantage of the new “flat world” economy of the 21st Century. Benprise has helped firms successfully launch their business in North America, Latin America, the Middle East, and Asia Pacific.
Benprise has experience helping firms with all phases of Contact Center, Call Center, Offshore Outsourcing, BPO and Near-shoring initiatives; including certification, project management, site selection, management consulting, recruiting, training, capabilities assessment, diagnostics and work force management. Let Benprise help you today with your Contact Center performance.
Together, we are dedicated to supporting the outsource community and the clients that are served. This is carried out through specialized outsource training, targeted viability assessments, and providing a global community that is focused on the emerging value provided through re-sourcing.
Benprise is a licensee for
SPOT Consulting to certify call centers/contact centers.
Watch our Flash presentation below or alternatively you can use the download links for the PowerPoint or PDF format versions.
Watch the presentation in Flash
here.
Download the PowerPoint file
here.
Download the PDF file
here.
What kind of services we offer?
- Call Center Training Programs (English & Arabic)
- Certified Call Centre Agent Training Programs
- Certified Call Center (Tier I, II, III)
- IT Call Center Certification
- Call Center Consulting and Financial Services
- Recruitment ( Interviewing and selecting Call Center professionals)
- Workforce Management
- Captive Contact Center Health check/Diagnostics
- Keynote Speaking/ Workshops/Seminars